This Website Privacy Policy applies to:
https://www.agoraconversations.com AND
https://agoraconversations.app
Last update: September 17, 2024
The respect of your private life is of the utmost importance for Agora Conversations Incorporated, who is responsible for this website.
This Privacy Policy aims to lay out:
the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address. "Personal information" is a synonym for "personal data" within the meaning of the Regulation 2016/679 of the European Union (General Data Protection Regulation);
your rights regarding your personal information;
who is responsible for the processing of the collected information;
to whom the information is transmitted;
if applicable, the website's policy regarding cookies.
This Privacy Policy complements the Terms and Conditions that you may find at the following address:
https://www.agoraconversations.com/terms
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
Last Name
First name
Email address
Other:
any personal information that you disclose in messages made within the website
The personal information we collect is collected through the collection methods described in the following section.
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
Website registration form
Order form
We use the collected data for the following purposes:
Statistics
Contact
Managing the website
3. INTERACTIVITY
Your personal information is also collected through the interactivity between you and the website. This personal information is collected through the following methods:
Correspondence
We use the personal information thus collected for the following purposes:
Statistics
Website management
4. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information about traffic on the Website, to ease navigation, and to improve your experience for your comfort.
Under the General Data Protection Regulation (European Regulation 2016/679), the use of cookies and log files that involve personal information saving and analysis requires your consent.
Your consent is considered to be valid for a maximum period of thirteen (13) months. At the end of that period, we will ask again for your consent to save cookies and log files on your hard disk.
a) Cookies used by the Website
The cookie files used on the Website are the following:
IP address
Operating system
Pages visited and queries
Day and time of connection
The use of such files allows us to achieve the following purposes:
Improvement of the service and personalized welcome
Personalized consumption profiles
Statistical surveys
By using the Website, cookies from the following third parties may be saved on your hard disk:
https://www.glideapps.com/
https://openai.com/
https://mixpanel.com/
https://analytics.google.com/
These websites have their own privacy policy and terms and conditions that may be different from ours. We invite you to look at the privacy policies and terms and conditions from these websites.
b) Objection to the use of cookies and log files by the Website
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation shall not be considered of our making.
5. SHARING PERSONAL INFORMATION
The personal information collected by the Website is not transmitted to any third party and is processed only by us.
6. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: Indeterminate.
7. HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Glideapps and Webflow, respectively, located at the following address:
1 Blackfield Drive, Suite 2, #346 Tiburon, CA 94920 AND Webflow, Inc. 398 11th Street, 2nd Floor San Francisco, CA 94103.
The host may be contacted at the following phone number:
+1 (415) 340-7257 AND for Webflow, only by email at privacy@webflow.com.
Personal information we collect and process is transferred to the following countries:
USA.
The transfer of personal information outside of the European Union is justified by the following reasons:
The website infrastructure partners are based in California, USA.
8. CONTROLLER
a) Controller
The "Controller" is: Jules Lemee. The Controller may be contacted as follows:
The Controller may be joined by phone at +1 (347) 882-4770, Monday to Friday from 9am to 5pm or by email at help@agoraconversations.com
The Controller is in charge of determining the purposes for which personal information is processed and the means of such processing.
b) Obligations of the Controller
The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.
In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notifying you.
9. RIGHT OF OBJECTION AND OF WITHDRAWAL
You have the right to object to the processing of your personal information by the Website ("right to object"). You also have the right to request that your personal information not appear, for example, on a mailing list ("right to withdraw").If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
The user must submit a request to the Controller at the email address indicated above.
10. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
The user must submit a request to the Controller at the email address indicated above.
If you have a personal account, you may request its removal by following the procedure described hereinafter:
The user must send an email to the data controller. This email must contain the information on the account (associated email address). The email must be sent to the data controller using the address provided above.
11. GENERAL PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA UNDER EUROPEAN REGULATION 2016/679
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal data comply with the following principles:
Lawfulness, fairness and transparency: your personal data may only be collected and processed with your consent. Every time your personal data is collected, you will be informed that your personal data is collected and for which reasons your personal data is collected;
Limits purposes: the data is collected and processed for one or more purposes set out in this Privacy Policy;
Data minimization: only personal data necessary for the purpose to which it is necessary is collected;
Storage limited in time: personal data is stored for a limited time, of which you are notified;
Integrity and confidentiality of collected and processed personal data: the Controller is committed to guarantee the integrity and confidentiality of the collected personal data.
In order to be lawful and to comply with Article 6 or European Regulation 2016/679, collection and processing will only occur if one of the following applies:
You have given your express consent;
Processing is necessary for the performance of a contract;
Processing is necessary for compliance with a legal obligation;
Processing is necessary in order to protect your vital interests or those of another physical person;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
Processing is necessary for the purposes of the legitimate interests pursued by the Controller or a third party.
12. ADDITIONAL RIGHTS PURSUANT TO EUROPEAN REGULATION 2016/679
In accordance with European regulation relating to the processing of personal data, you also have the rights listed below.
In order for the Controller to grant your request, you must provide your first and last name, your email address, and if relevant, your personal account or membership number.
The Controller must answer your request within a period of thirty (30) days.
a) Right to portability of personal data
You have the right to request the portability of your personal data held by the Website to another site by following the procedure described below:
Ex: The user must send an email to the data controller. This email must contain the information on the account (associated email address as well as account number). The email must be sent to the data controller using the address provided above.
b) Right of not being the object of a decision based only on automated processing
In accordance with the provisions of the European Regulation 2016/679, you have the right of not being the subject of decision based solely on automated processing if the decision produces legal affect concerning you or significantly affects you.
c) Right to submit a complaint to the competent authority
In the event that the Controller does not answer your request, you wish to challenge his or her decision or you believe one of your rights has been infringed upon, you have the right to submit a complaint to the competent authority.
13. SECURITY
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
SSL (Security Sockets Layer) Protocol
Access management - person authorized
Access management - person concerned
Network surveillance software
Automatic backup
Username/password
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the Internet always contains an element of risk.
14. PERSONAL DATA OF MINORS UNDER EUROPEAN REGULATION 2016/679
In accordance with the provisions of Article 8 of Regulation 2016/679, only minors over 15 years of age may consent to the processing of their personal data.
If you are a minor under the age of 15, the consent of a legal representative is required in order for your personal data to be collected and processed.
We reserve the right to verify by any means that you are over 15 years of age or that you have obtained the consent of a legal representative before using our Website.
15. CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may be viewed at all times at the following address:
https://www.agoraconversations.com/privacy
We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.
You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.
However, in the event of a substantial change to our Privacy Policy, we will notify you as follows:
email to the email address provided in the user's account.
16. DATA BREACH NOTIFICATION PROCEDURES
In accordance with Article 33 of the General Data Protection Regulation (GDPR), we are committed to notifying the relevant supervisory authority of any personal data breach that poses a risk to the rights and freedoms of individuals within 72 hours after becoming aware of the breach.
If the breach is likely to result in a high risk to your rights and freedoms, we will also inform you without undue delay. The notification will include:
The nature of the personal data breach, including the categories and approximate number of individuals concerned and the type of data involved.
The likely consequences of the breach.
The measures we have taken or propose to take to address the breach and mitigate any adverse effects.
Contact information for the person who can provide more information about the breach and assist with any concerns.
In cases where notification is not required under GDPR (e.g., if the breach is unlikely to result in harm), we will still take appropriate action to contain and resolve the issue.
17. DATA TRANSFER TO THIRD COUNTRIES
We may transfer your personal data to third-party service providers or partners located outside the European Economic Area (EEA). Specifically, our data processors (such as Glideapps and Webflow) are based in the United States, a country that does not benefit from an adequacy decision by the European Commission.
To ensure that your personal data receives an adequate level of protection, we rely on the following safeguards:
Standard Contractual Clauses: We have implemented the European Commission’s Standard Contractual Clauses with our U.S.-based data processors. These clauses ensure that your data is protected to the same level as required by EU law.
Additional safeguards: We also employ technical and organizational measures to secure your personal data during transfer and ensure compliance with GDPR.
You may request more information on these safeguards or obtain a copy of the Standard Contractual Clauses by contacting us at help@agoraconversations.com.
